AEGIS

Learn all there is to know about AEGIS, our customer facing website where they can place orders, view results, and maintain their account.

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Course curriculum

1. How to Log In
1. The Dashboard
2. Aegis Dashboard Quiz
1. My Account Options in Aegis
2. My Account Options Quiz
1. Manage Users
2. Manage Users Quiz
1. Background Check Orders
2. Background Check Orders Quiz
1. Managed Services Orders
2. Managed Services Orders Quiz
1. Placing Background Check Orders
2. Placing Background Check Orders Quiz
1. Placing Managed Services Orders
2. Placing Managed Services Orders Quiz
1. Placing an Order - Unique Orders
2. Placing Unique Orders Quiz
1. Consolidated Order Entry
2. Consolidated Order Entry Quiz
1. Requests Tab
2. Request Tab Quiz
1. Applicant Express
2. Applicant Express Guide for Applicants
3. Applicant Express Quiz
1. Renewal Services
2. Renewal Services Quiz
1. Guardian
2. Guardian Quiz
1. Reports
2. Reports Quiz
1. Resources
2. Resources Quiz
1. Where do I log into Aegis?
2. How do I get Aegis login credentials?
3. I'm having trouble logging in to Aegis.
4. How do I update my Aegis password?
5. How do I update my email address?
6. How do I turn on/off email notifications?
7. How do I add a user to Aegis?
8. Where do I view or change user permissions?
9. How can I adjust the Navigation Panel in Aegis?
10. How do I change Aegis account statistics on the Dashboard?
11. How can I change my default landing page in Aegis?
12. Where do I go to view background check orders?
13. I can't find a background check.
14. How can I save my search filter in Aegis?
15. How do I hide/archive a background check result?
16. How do I securely upload a document?
17. How do I generate a list of volunteers?
18. What is my organization's Secure Volunteer or Secure Applicant link URL?
19. How do I change the date range in the Request tab?
20. What do I do if a Request has an error (is displayed in pink)?
21. How do I update an applicant's email/home address?
22. How can a replacement volunteer card be ordered?
23. How can I update the schools or locations listed in our volunteer portal?
24. How do I suspend a volunteer's status?
25. What do the folder icons mean in Aegis?
26. What do the different background check statuses mean in Aegis?
27. What is the ETA of my order?
28. How do I sort orders in Aegis?
29. Where do I go to view background check results in Aegis?
30. How do I make a policy management decision in Aegis?
31. Where do I find my applicant's authorization/release form in Aegis?
32. How can I change the location where an applicant volunteers?
33. Where do I find managed services orders in Aegis?
34. How to search for a managed services order in Aegis
35. Exporting a managed services search result in Aegis
36. What does the status mean on a drug test order in Aegis?
37. What does the status mean on a DOT Physical order in Aegis?
38. Managed services order details in Aegis
39. How do I create an Applicant Express request in Aegis?
40. Checking the status of an Applicant Express request in Aegis
41. Applicant Express actions
1. BIB Aegis Overview and Q&A-20230623_090202-Meeting Recording
2. BIB Aegis Overview and Q&A-20230623_090202-Meeting Recording
1. Aegis Basic and Applicant Express Walkthrough
2. Current Application Feature Support
3. Aegis Future Manual Entry Feature

About this course

Free
78 lessons
2 hours of video content

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AEGIS

Course curriculum

Log In

The AEGIS Dashboard

My Account Options

Manage Users

Background Check Orders

Managed Services Orders

Placing Background Orders

Placing Managed Services Orders

Placing Unique Orders

Consolidated Order Entry

AEGIS Request Tab

Applicant Express

Renewal Services

Guardian

AEGIS Reports

Resources

Aegis FAQ's

Aegis Walkthrough Video

Aegis Basic and Applicant Express Walkthrough

About this course

Discover your potential, starting today